Uncovering the Impact of Unconscious Bias on Business Results
Bias has been misunderstood for years. Due to recent research in the area of the neuroscience of bias and its impact on decision making, we now know that everyone has a bias. Furthermore, our biases inevitably impact our daily decisions without our awareness. The good news is once we become aware of the impact of our biases, we can choose to disrupt those biases that produce adverse outcomes.
Internationally recognized author and Hall-of-Fame speaker, Lenora Billings-Harris, examines and helps you re-frame your approach to diversity, inclusion, and employee engagement. Lenora’s course uses an evidence-based approach that provides practical yet cutting edge insights that can be immediately applied. You will explore what bias is, why it is necessary for our lives, and how unconscious bias impacts productivity, team performance, and bottom-line business results.
Lenora reveals the interdependence of these concepts and the missing components needed to create an environment that supports the diversity of thought. This content-rich course will help you identify the essential skills that accelerate positive results in our fast-paced multicultural world.
- You will define and learn the correlation of diversity, inclusion, and bias.
- You will discover how unconscious bias impacts critical decisions.
- You will understand how bias works in the human brain’s architecture.
- You will be able to apply B-BASIC SM – a bias disruption technique.
- You will learn the S.T.O.P.SM – a technique for reducing cultural collisions.
CSP | Consultant, Award-Winning Strategist, Researcher, International Speaker, & Author
Lenora is a Certified Professional Speaker (CSP) and a Council of Peers Award of Excellence (CPAE) Speaker Hall of Fame inductee. She holds a Bachelor of Science degree from Hampton University and a Master of Arts in Adult Education from the University of Michigan.
She has held key positions with General Motors and CIGNA Corp. Diversity Woman Magazine named her as one of the Twenty Top Influential Diversity Leaders in the US and is recognized in academic journals internationally.More About Lenora
“I’ve been working with Lenora for about half a year to implement and deliver Unconscious Bias training at Ketchum. Words cannot properly express how thrilled I am with Lenora as a facilitator of this content.”
– Julia Dranov, Organizational Effectiveness Consultant at Ketchum
“Presentation style, dynamic personality, and diversity expertise made every moment of this customized program phenomenal.”
– Sue Krupa, Terry Ahearn and Kevin Chapman,AT&T
“Your contributions were significant in creating a unique energy throughout the company that will remain a part of all of us for a long time to come.”
–Dave Pelliccioni, Group Vice President-Sale and Marketing, Toyota