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Virtual Training Associates brings the industry’s most sought after professionals directly to your organization 24/7. Find out how we can help your business thrive.

Chuck Gallagher
Empowered Ethical Choices

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Lenora Billings-Harris
Maximize the Power of Inclusion

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Scott McKain
Creating Distinction and Customer Service

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Don Hutson
Sales and Negotiation

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Mark Sanborn
Leading and Managing for Performance & Prosperity

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Dr. George Lucas
Master Negotiating Strategies

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Jim Pancero
Managing and Coaching the Sales Team

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Dr. Nika White
Nika White - Growing as an Intentional Inclusionist®: Diversity and Inclusion Leadership
Growing as an Intentional Inclusionist®

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Dr. Tony Alessandra
DISC Virtual Training

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Better Business Practices

Virtual Training Associates conveniently brings business training to your office in an interactive virtual training platform. Train directly with knowledgeable industry thought-leaders to build a structurally sound organization upon the pillars of focused strategy and capable management.

This vital video-based training prepares your entire team, from the employee level to management, to overcome challenges and support organizational integrity. Increase overall performance with a comprehensive menu of courses on integral business objectives from developing employee culture and improving workmanship to delivering satisfactory customer service and exceeding sales goals.

Course Offerings

Chuck Gallagher ⋅ Empowered Ethical Choices

Unethical behavior left unchecked can chip away at the cornerstones of ethics, integrity, honesty and accountability. Every choice has a consequence.

In 1987, Chuck Gallagher made some bad choices at the height of his career and went from wearing a business suit to an orange jump suit some years later. So… you might be asking yourself, Why would I want a former convicted felon to speak to my organization about ethics and integrity? Why? Because Chuck has experienced first hand how easy it is to move from ethical to unethical. Having rebuilt his life back to immense success — the lessons he learned allow him to share a unique perspective unlike any other business ethics keynote speaker.

Rather than taking the usual theoretical approach to ethics—which, frankly, can put employees to sleep—Chuck captures attention by talking about his own journey from a human perspective, then combining it with a practical application. His course is sometimes humorous, often thought-provoking and always impactful—but never “textbook.” The series will to reduce the likelihood of fraud and other related behaviors through awareness and accountability.

Key Takeaways

  • A positive, compelling message that everyone will listen to and remember.
  • A fresh perspective that will raise ethics awareness to a new level—reducing the likelihood of fraud and other unethical behaviors that put your business at risk.
  • The motivation to make ethical choices that will lead to long-term success and profitability.

Interested in booking Chuck Gallagher for a live event? Click here for more information.

A reminder to us all about choices we make and consequences we face — and how we can ensure our personal and professional pursuits lead us to achieve our goals.

Dr. Nido R. Qubein - President, High Point University, High Point University

Without a doubt the best CPE class on ethics I have attended. The Discussion Leader’s story was riveting and real. No textbook case. Very informative, funny and inspirational!

This class should be taught company-wide. Best ethics class that I have had in 30 years!

2018 SHRM Attendee Feedback:, Society for Human Resources Management (SHRM)
About Chuck Gallagher

As a tax partner at a certified public accounting firm in the 1980s, Chuck Gallagher onced lived a luxurious life. When his real-life choices led to dire personal and professional consequences, Chuck corrected his missteps by beginning again from scratch. While rebuilding his career, he realized ethical success was integral to the framework for corporate success. Author of “Second Chances: Transforming Adversity Into Opportunity” and “Every Choice Has a Consequence” and currently COO of a national company, Chuck now shares his insights on human behavior in the workplace as a business ethics expert, consultant and keynote speaker.

Lenora Billings-Harris ⋅ Maximize the Power of Inclusion

Bias has been misunderstood for years. Due to recent research in the area of the neuroscience of bias and its impact on decision making, we now know that everyone has bias, and our daily decisions are impacted by them without our awareness. The good news is once we become aware of the impact of our biases, we can choose to disrupt those biases that produce negative outcomes.

Internationally recognized author and hall of fame speaker, Lenora Billings-Harris examines and helps you reframe your approach to diversity, inclusion, and employee engagement. Using an evidence-based approach, Lenora’s course provides practical yet cutting edge insights that can be immediately applied. You will explore what bias is, why it is necessary in our lives, and how unconscious bias impacts productivity, team performance and bottom-line business results. Lenora reveals the interdependence of these concepts and the missing components needed to create an environment that supports diversity of thought. This content-rich course will help you identify the key skills that accelerate positive results in our fast-paced multicultural world.

Key Takeaways

  • You will define and learn the correlation of diversity, inclusion and bias
  • You will discover how unconscious bias impacts key decisions
  • You will understand how bias works in the human brain’s architecture
  • You will be able to apply B-BASIC SM – a bias disruption technique
  • You will learn the S.T.O.P.SM – a technique for reducing cultural collisions

Interested in booking Lenora Billings-Harris for a live event? Click here for more information.

About Lenora Billings-Harris

Lenora Billings-Harris is an authority as a diversity strategist, researcher and co-author of TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity. Lenora’s ability to transform multifaceted diversity and inclusion concepts into immediately applicable “how to’s” have enabled her to help Fortune 500 companies, professional associations, government agencies and educational institutions facilitate change to attract and retain top talent, expand multicultural markets, and heighten the number of engaged employees. She partners with organizations to help them make diversity a competitive advantage.

Scott McKain ⋅ Creating Distinction and The Ultimate Customer Service Experience

CREATING DISTINCTION

How do you stand out from your competition so you become their preferred choice in a volatile marketplace? Scott reveals the elements that pull you back to the pack – and the Four Cornerstones of Distinction it takes to attain remarkable success.

Key Takeaways

  • How to avoid the mistakes of commoditization
  • The specific steps you must take to create distinction
  • The importance of personal responsibility in organizational growth
THE ULTIMATE CUSTOMER EXPERIENCE

What is the ultimate experience that a customer could have doing business with your organization? This program will teach your team what it takes to create undying loyalty and endless referrals.

Key Takeaways

  • The five steps of an Ultimate Customer Experience
  • Why the experience – and not service – generates loyalty; and what you need to do to create it
  • The information you need to personalize the experience, in order to intensify the customer’s commitment to your organization
  • The Six Disconnections Between Organizations and Customers — and how to bridge the gaps so you can engage distinctively

Interested in booking Scott McKain for a live event? Click here for more information.

About Scott McKain

Scott McKain is an internationally known authority who helps organizations create distinction in every phase of business and teaches the “Ultimate Customer Experience.” Scott is the founder of a consulting and training company that explores the role of ultimate customer experiences in creating enhanced client retention and revenue, and is the author of three Amazon.com #1 business bestsellers; all teaching how to expand profits, increase sales, and engage customers.

Don Hutson ⋅ Sales and Negotiation

Sell Value, Not Price!

This course is for anyone whose job requires persuasive skills, sales acumen, or influencing others toward a desired outcome. It is especially valuable to sales professionals working in a highly competitive market.

Key Takeaways

  • How to master the head game of sales
  • Strategies for goal achievement through customer loyalty
  • Clearer pathways to better understand the needs of the customer
  • Actions for securing and growing the business

Interested in booking Don Hutson for a live event? Click here for more information.

About Don Hutson

Don Hutson is a #1 New York Times and Wall Street Journal best-selling author, and Hall of Fame Speaker. His international clientele covers a broad range of industries, as he works to help them sell value rather than cut price. Don’s client list includes over half of the Fortune 500, and he is featured in over 100 training films. He is CEO of U.S. Learning, Chairman of Executive Books, and makes some 75 speaking appearances per year.

He is the author or co-author of fourteen books including The One Minute Entrepreneur (with Ken Blanchard), The One Minute Negotiator (with George Lucas), and his latest release, Selling Value.

He is the past president of the National Speakers Association, and has received its coveted “Cavett Award,” as member of the year.

Mark Sanborn ⋅ Leading and Managing for Performance & Prosperity

Mark Sanborn kicks of the course with leadership strategies, mistakes, and best practices for effective communicate to cast a vision that inspires and succeeds. Don Hutson takes over the course half way through to fine tune leadership styles that work with effective decision making, problem solving, and management for motivation. Learn top recruiting and strategies for delegation and discipline.

Key Takeaways

  • Why people don’t follow the leader
  • Creating credibility as a leader
  • How to motivate and manage for results
  • Coaching for high performance for your entire team

Interested in booking Mark Sanborn for a live event? Click here for more information.

About Mark Sanborn

Mark is the president of Sanborn & Associates, Inc., an idea lab for leadership development. He holds the Certified Speaking Professional (CSP) designation from the National Speakers Association and is a member of the Speaker Hall of Fame (CPAE). In addition to his experience leading at a local and national level, he has written or co-authored nine books and is the author of more than two dozen videos and audio training programs on leadership, change, teamwork and customer service. He has presented over 2600 speeches and seminars in every state and a dozen countries.

Dr. George Lucas ⋅ Mastering Negotiation Strategies

Learn to negotiate to craft solutions and reach agreements. Direct application for negotiations both within organizations and between them. This course is not only valuable to sales professionals working in a highly competitive market, but also the buyers with whom they interact.

Key Takeaways

  • Understand the process and avoid the fear of negotiations
  • Be able to dissect the anatomy of negotiations to use compromise and avoidance to your advantage
  • Deploy competitive strategies both offensively and defensively in negotiations
  • Mastering collaboration to drive results

Interested in booking Dr. George Lucas for a live event? Click here for more information.

About Dr. George Lucas

For over 25 years Dr. George Lucas has been a learning resource to organizations in the areas of sales, sales leadership and negotiation skills. His primary focus is assisting his clients in the advancement of their organic growth initiatives. These programs have been conducted on six continents for a variety of firms in the risk and benefits advisory sectors. In 2013, Dr. Lucas joined Schul Baker Partners, LLC, where he now serves as the firm’s Director of Learning and Coaching. George is author and co-author of several successful books, including The One Minute *Negotiator with Don Hutson; a New York Times, The Wall Street Journal and USA Today International Best Seller.

Jim Pancero ⋅ Managing and Coaching the Sales Team

Learn leading-edge “business to business” sales management practices from America’s top sale management trainer on how to close the gap between potential and performance . This course’s bottom-line focus is to increase an organization’s strategic competitive advantage and market uniqueness.

Key Takeaways

  • Engage critical awareness and understand the attitudes necessary for success as the leader of a sales team.
  • Learn the best steps, skills and structures required to train, coach and lead your sales team.
  • Gain the skills to help each unique sales person on your team achieve more.
  • Build the most critical operational, tactical and strategic selling skills within your sales team.

Interested in booking Jim Pancero for a live event? Click here for more information.

About Jim Pancero

If you are excited, motivated and ready to improve your sales success, then Jim Pancero has the powerhouse, leading-edge solutions you need to increase your competitive sales advantage. A leading go-to sales strategist for more than 30 years, Jim has been influencing, guiding and inspiring sales professionals in more 80 different industries to increase sales and market share. Jim’s combination of humor, larger-than-life personality, outstanding research and real-world examples that hit home provide even experienced sales pros who think they’ve heard it all with strategies and concepts that work! Your sales team will be charged up and ready to go…and your company and customers will reap the rewards. Time with Jim is time well spent–watch your productivity and profitability soar!

Dr. Nika White ⋅ Growing as an Intentional Inclusionist®: Diversity and Inclusion Leadership

Viewing diversity and inclusion as a leadership function is vital for well- functioning organizations. Years of experience have taught us that a diverse, inclusive workplace doesn’t just happen. Yet, as we look to the future, we recognize that huge demographic shifts are happening that impact society, requiring strategic diversity and intentional inclusion be practiced at every level to optimize talent and organizational performance.

Learning how to become effective allies and strengthen team engagement requires operating as Intentional Inclusionists®. This journey begins with leadership and at the personal level.

In this training, Dr. Nika White, the author of The Intentional Inclusionist®, shares principles for becoming an inclusion-minded leader. The training inspired by philosophies of leadership, and inclusion contains principles to help individuals become more intentional in how diversity and inclusion is understood and practiced.

Throughout the six modules, Dr. Nika White helps participants understand the essentials of intentional inclusion leadership as paramount to successful organizations and thriving communities. At the conclusion, leaders will understand the power of diversity and inclusion to elevate organizational performance and create inclusive work environment where all are respected, valued and given every opportunity to be successful. The workshop provides skills training in strategic diversity and intentional inclusion as best practices for optimal talent engagement and a cultural of respect. Participants will be empowered and equipped to build their inclusion leadership competency through knowledge transfer on topics related to the overall value and management of human difference.

Key Takeaways

  • Introduce frameworks to help understand value, and appreciate human differences
  • Encourage a more intentional leadership approach to understanding and practicing diversity and inclusion
  • Recognize implicit associations that lead to discrimination, inequity and exclusion
  • Learn the personal impact of exclusion
  • Learn how to become better allies of those different from us

Interested in booking Dr. Nika White for a live event? Click here for more information.

The training is informative and will provide all participants with fundamental and foundational principles to assist with their D&I journey. No matter where an individual or company may be on their journey, the content provided will challenge you to take personal inventory of the decisions you make on a daily basis and why, as well as steps you can take to be a more inclusive leader that will help improve your business’ financial performance and results. I would highly recommend this training for every leader looking to advance their D&I knowledge and continue work around intentional inclusivity.

Ricaye Harris, Milliken

“As a Regional HR Business Partner for a national company that believes in continuous improvement, I often evaluate virtual training platforms, facilitators and content to bring interactive learning and development opportunities to colleagues. I highly recommend the virtual training platform offered by Dr. Nika White as a way to further leaders’ understanding of and commitment to diversity and inclusion. The content and delivery is effective in providing skills training for how to operationalize D&I into the culture of the organization. Thanks for offering a user-friendly, trackable and substantive virtual training platform that will benefit many.”

Lawanna Dendy, US LBM Holdings, LLC

“Many companies are looking for opportunities to share the importance of diversity, inclusion and the business case.  Smaller organizations may have constraints and larger organizations may have  limited access to resources that are scalable across multiple locations.  Dr. Nika White’s virtual trainings are interactive and introduces concepts that are not always easily understood or defined even among the most seasoned D&I professionals.  Her content is bold and guides users through self-awareness to actionable impact on the journey to becoming an Intentional Inclusionist®.”

Nicole Andrews, MBA, MHRD, Dixon Hughes Goodman LLP
About Dr. Nika White

Dr. Nika White’s career spans 20 years, ranging from serving as a diversity and inclusion practitioner, an accomplished marketing communications executive, economic development leader and community advocate.

In 2017, Dr. White launched Nika White Consulting to focus on delivering subject matter expertise in the diversity and inclusion space. Dr. White earned awards such as the SC Career Woman of the Year, SC Upstate Business Journal Who’s Who, US Small Business Association’s SC Minority Business Advocate of the Year, Greenville Business Magazine 50 Most Influential, and The Network Journal Magazine as Top 40 Under 40 Leaders and Diversity MBA Magazine as Top 100 Under 50 Executives. Dr. White is a graduate of the U.S. Chamber of Commerce Foundation’s Institute of Organization Management (IOM), and a Certified Diversity Executive (CDE) through the Institute for Diversity Certification (IDC).

Dr. White’s book “The Intentional Inclusionist®” is for leaders who desire to grow as inclusion-minded individuals and exercise their leadership to enhance the workplace, build communities, and have a positive impact on their circle of influence.  The book is designed to help leaders recognize that collective efforts one person at a time can change the way the entire world looks at human difference.

Dr. Tony Alessandra ⋅ DISC Virtual Training

Our DISC online assessment is an invaluable behavior profiling system that teaches users how to identify— and use to their advantage— the predictable aspects of communication. Based on the research of Dr. William Moulton Marston, DISC is the most widely used behavior profiling tool of its kind, supported by decades of research and validation. Whether you’re the member of a large or small organization, our DISC reports offer the greatest accuracy for a range of dynamic business applications…

The DISC “Interactive Virtual Training Program” teaches you powerful life skills that will serve you well in all your relationships: business, public and private.

It’s a resource for individuals and organizations desiring to improve performance, increase productivity and to positively persuade other people. Unlike most behavioral assessments, the 38-page reports generated from our DISC Assessment are as much prescriptive as they are descriptive! In other words, we spend as much time teaching users how to improve their own productivity and interpersonal interactions as we do teaching them about their natural DISC behavioral style. We realize that you are about to invest time and money in our online assessments, so we want you to come away with fast, effective learning strategies that get you immediate results. The DISC “Interactive Virtual Training Program” has two parts: Understanding Yourself and Applying DISC Styles.

Key Takeaways

  • Invaluable solutions for individuals to improve interpersonal interactions and prevent misunderstandings.
  • Invaluable solutions for organizations that wants to optimize team building, and provide specific behavioral strategies for selling, managing and communicating with all individuals

Interested in DISC training? Click here for more information.

The Platinum Rule makes a quantum advance in identifying who we are as personalities.  The practical, yet powerful advice on adapting and obtaining real business results can improve relationships on the front lines of contact.

Dr. Anthony Wild, President & CEO, Warner-Lambert

Dr. Tony Alessandra’s work brilliantly provides effective insights for improving communication in any and all situations.  Everyone will benefit from . . . The Platinum Rule.

John Gray, PhD, Author - Men Are From Mars, Women Are From Venus

The Platinum Rule is the priceless key to unlocking the door to empowerment, productivity and all business and personal relationships.  It is simply the most important leadership concept I have learned in all my life!

Denis Waitley, Author - Empires of the Mind and The Psychology of Winning
About Dr. Tony Alessandra

Dr. Tony Alessandra helps companies turn prospects into promoters. He is two speakers in one… a professor and a performer, or as one client put it – he delivers college-level lectures in a comedy store format. Dr. Tony offers audiences the opportunity to enjoy themselves while learning practical, immediately applicable skills that positively affect their relationships with prospects, customers and co-workers. His focus is on how to create instant rapport with prospects, employees & vendors; how to convert prospects and customers into business apostles who will “preach the gospel” about your company and products; and how to out-market, out-sell and out-service the competition.

Dr. Alessandra has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually realizing success as a graduate professor of marketing, Internet entrepreneur, business author, and hall-of-fame keynote speaker. He earned a BBA from Notre Dame, an MBA from the Univ. of Connecticut and his PhD in marketing in 1976 from Georgia State University.

Tony is CEO of Assessments 24×7 LLC, a company that offers a variety of online assessments, including the widely used DISC profile, the Hartman HVP, Motivators (Values/PIAV) assessment, and several 360º effectiveness assessments.

Dr. Alessandra was inducted into the NSA Speakers Hall of Fame in 1985.  In 2009, he was inducted as one of the “Legends of the Speaking Profession;” in 2010-2014, he was selected 5 times as one of the Speakers.com Top 5 Sales/ Marketing/ Customer Service Speakers by Speaking.com; in 2010, Tony was elected into the inaugural class of the Top Sales World Sales Hall of Fame; in 2012,  he was voted one of the Top 50 Sales & Marketing Influencers; and also in 2012, Dr. Tony was voted the #1 World’s Top Communication Guru.

“Wow! The slippery slope from unethical to illegal scared the pants off of me! “

“If you want to set an ethical path for your company, give Chuck Gallagher a call—he’s your man.”

Russ Seagle, Speaking Presentation Attendee

“It opened my eyes to the broad range of things that could fall under ethical.”

“It was thought-provoking, yet at the same time, it was fun!”

Meredith Oliver, Speaking Presentation Attendee

“This comes from a man who knows what he’s talking about, believes what he’s talking about and is there to help people.”

“He can talk from both sides. He adds color, laughter and humor—it’s everything rolled into one.”

Glen Strange, Speaking Presentation Attendee
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